Hello everyone,
I am currently facing a persistent issue with my STONE displays (models STWI070WT-01 and STWI080WT-01) regarding the boot logo. Despite following the manufacturer’s suggested procedure, the default “STONE” logo remains unchanged.
Here’s what I’ve done so far:
1. I accessed the internal memory of the display via USB, treating it as an external disk.
2. I created a directory in the root called “STONE”, and within that, a subdirectory called “logo”, where I placed a 32-bit BMP image named “logo.bmp”. The path looks like this: /STONE/logo/logo.bmp.
3. I’ve attempted reboots and also used the reset button on the back of the display.
Despite these steps, the default “STONE” logo continues to appear on boot-up. I even tried using a simple monochrome image to replace the logo with a black screen, but without success.
I suspect there might be some firmware restrictions or specific settings that are not documented. Has anyone here encountered a similar issue? If so, how did you manage to resolve it? Any guidance or suggestions would be greatly appreciated, especially if there’s a particular image format or setting that works.
Thank you all in advance for your help!
Best regards,
Roberto