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    • 加内德加内德
      Participant
      @garnede
      2021-07-30 at 13:42
      Post count: 3
      #2717

      Hello.

      I am trying to use a monitor and I put a new picture in the monitor, but every time I open the program, the monitor shows a stone logo. Can I disable the display of the stone logo?

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2021-07-30 at 14:00
      Post count: 371
      #2722

      Hi,

      About the logo, we don’t have this feature open at the moment. But in the future, the logo should be edited by the customer. But don’t worry, if you need to change this issue,, we can do it for you.

    • Brian EdwardsBrian Edwards
      Participant
      @bedwards1000
      2023-02-28 at 22:27
      Post count: 8
      #3883

      Is it the future yet? I would like to replace the STONE splash screen with our customer’s logo too.

      • Patricia RenPatricia Ren
        Keymaster
        @patricia
        2023-03-01 at 15:40
        Post count: 110
        #3894

        Hello, we will send you the details of how to do this, so please check your email.
        If you do not receive it within two working days please leave me a message, thank you for your cooperation.

      • Brian EdwardsBrian Edwards
        Participant
        @bedwards1000
        2023-03-01 at 22:53
        Post count: 8
        #3901

        Hi, I got the instructions.  It does not seem to work.  If I only put the logo folder in the STONE folder it says “File does not exist” If I include the project file it updated the project but not the logo.

        U storage File Struction

        Is it possible that the version I have does not support this function.  sys_version returns V2.1.02.211221RC

      • Patricia RenPatricia Ren
        Keymaster
        @patricia
        2023-03-02 at 13:49
        Post count: 110
        #3910

        We will test this together with your other question, please be patient. We will get back to you in an email if we have further results.
        Thank you for your cooperation!

    • Patrik DPatrick DeLoughry
      Participant
      @objx
      2023-05-01 at 22:13
      Post count: 1
      #4199

      This is a very important feature for us… it’s the only thing preventing us from switching to Stone for our HMI components. Could you please send us the instructions as well?

    • Roberto CalviRoberto Calvi
      Participant
      @robertocalvi
      2024-04-14 at 16:37
      Post count: 1
      #4676

      Hello everyone,

      I am currently facing a persistent issue with my STONE displays (models STWI070WT-01 and STWI080WT-01) regarding the boot logo. Despite following the manufacturer’s suggested procedure, the default “STONE” logo remains unchanged.

      Here’s what I’ve done so far:

      1. I accessed the internal memory of the display via USB, treating it as an external disk.
      2. I created a directory in the root called “STONE”, and within that, a subdirectory called “logo”, where I placed a 32-bit BMP image named “logo.bmp”. The path looks like this: /STONE/logo/logo.bmp.
      3. I’ve attempted reboots and also used the reset button on the back of the display.

      Despite these steps, the default “STONE” logo continues to appear on boot-up. I even tried using a simple monochrome image to replace the logo with a black screen, but without success.

      I suspect there might be some firmware restrictions or specific settings that are not documented. Has anyone here encountered a similar issue? If so, how did you manage to resolve it? Any guidance or suggestions would be greatly appreciated, especially if there’s a particular image format or setting that works.

      Thank you all in advance for your help!

      Best regards,

      Roberto

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      • Patricia RenPatricia Ren
        Keymaster
        @patricia
        2024-04-15 at 14:21
        Post count: 110
        #4681

        Hello! Thank you for your detailed description!
        Your operation is not a problem, but please note that the logo image needs to meet the 8-bit or 24-bit bmp format image, your 32-bit image is not supported by the update.
        You just need to modify the image and update it again, please try it, thanks!

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