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    Posts
    • Joao BarbosaJoao Barbosa
      Participant
      @jcrbarbosa
      2023-04-06 at 01:16
      Post count: 5
      #4124

      Hello.

      I tried to open the supplied pen drive that came with my device but it isn’t working.

      How can I get the software?

       

      Kind regards,

      João

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    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-04-06 at 14:27
      Post count: 371
      #4130

      We have sent the software for you by email. Please kindly check.

    • Joao BarbosaJoao Barbosa
      Participant
      @jcrbarbosa
      2023-04-06 at 17:02
      Post count: 5
      #4133

      Hello.

       

      Have downloaded the software but i get an error message: “The software license has expired”.

      Please help.

       

      Kind regards,

      Joao

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    • Stefano Alfredo La SpinaStefano Alfredo La Spina
      Participant
      @houseman74
      2023-04-06 at 23:53
      Post count: 20
      #4136

      May I also have the updated version of the software, please?

      Best regards

      • Fiona LiuFiona Liu
        Keymaster
        @bancroft
        2023-04-07 at 16:03
        Post count: 371
        #4139

        Do you also use our STV series products?

      • Stefano Alfredo La SpinaStefano Alfredo La Spina
        Participant
        @houseman74
        2023-04-08 at 17:31
        Post count: 20
        #4149

        Of course I am. If you see my post you will find the number of time bI have asked for the updates.

        Could you please send me the link?

        Regards

    • Joao BarbosaJoao Barbosa
      Participant
      @jcrbarbosa
      2023-04-07 at 01:02
      Post count: 5
      #4137

      The version I got is expired and the new one doesn’t work with this device.

       

      • Fiona LiuFiona Liu
        Keymaster
        @bancroft
        2023-04-07 at 16:02
        Post count: 371
        #4138

        I resent the software for you, which includes the update license.

    • Joao BarbosaJoao Barbosa
      Participant
      @jcrbarbosa
      2023-04-07 at 23:50
      Post count: 5
      #4145

      Hello.

      Is there a manual on how to use the TOOLS2019 software?

      The software is not intuitive and couldn’t find a manual.

      Can you help?

       

      Kind regards,

      João

    • Joao BarbosaJoao Barbosa
      Participant
      @jcrbarbosa
      2023-04-10 at 16:37
      Post count: 5
      #4152

      Hello.

      Need help with the TOOLS2019 software.

      Can you send me the TOOLS2019 manual?

       

      Regards,

      João

      • Fiona LiuFiona Liu
        Keymaster
        @bancroft
        2023-04-11 at 17:37
        Post count: 371
        #4155

        I have sent you the user manual as well as the font creator by wetransfer. Please kindly check.

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