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  • Author
    Posts
  • Patricia RenPatricia Ren
    Keymaster
    @patricia
    2022-09-27 at 15:57
    Post count: 110
    #3421

    Please connect to the computer side, format the device and re-copy the project file to the device.
    If there are still problems please send me a message.

  • S VS V
    Participant
    @enrique
    2022-09-27 at 17:56
    Post count: 10
    #3422

    Hi,

    I connect to PC, but don´t appear the unit. Nothing happens. With the other display appear a unit.

    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      2022-09-28 at 09:11
      Post count: 110
      #3429

      Hi,
      Does the K600 place switch to DEVICE?

  • S VS V
    Participant
    @enrique
    2022-09-28 at 15:55
    Post count: 10
    #3433

    Yes is set to DEVICE

    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      2022-09-28 at 16:19
      Post count: 110
      #3434

      We have sent you an email, but have not received a response from you.
      Please note that we will send you an email with detailed information about the issue you mentioned.

  • S VS V
    Participant
    @enrique
    2022-09-28 at 16:25
    Post count: 10
    #3435

    Sorry I don’t receive an email. Can you send again?

    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      2022-09-28 at 16:31
      Post count: 110
      #3436

      That’s fine, but we recommend that you check to see if the email is systematically classified as spam.
      Please make a video recording of your situation and send it to
      sherry@stone-hmi.com

  • S VS V
    Participant
    @enrique
    2022-09-28 at 17:48
    Post count: 10
    #3438

    Thanks Patricia, I sent the video with https://wetransfer.com/ to sherry

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