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  • Patricia RenPatricia Ren
    Keymaster
    @patricia
    2022-11-02 at 17:39
    Post count: 110
    #3546

    Please take a picture for me to view a picture of your device connection and for me to view the status of your power connection.

  • Laurence MurphyLaurence Murphy
    Participant
    @sigteq
    2022-11-03 at 03:57
    Post count: 2
    #3547

    Thanks for getting back to me.

    I use a 12v 4 amp switch mode power supply, i have tried other 2.5A and 3A psu units also.

     

    10.1" Display Problem

    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      2022-11-03 at 09:31
      Post count: 110
      #3548

      Please record a video of your operation at your convenience and send it to sherry@stone-hmi.com. We will check your operation once we receive it.

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