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    • whb saleemwhb saleem
      Participant
      @whb
      2023-03-27 at 15:09
      Post count: 4
      #4080

      Hi! How can I get the Stone GUI Design Software?

      My products are STWI080WT-01

      Kind regards,

      WHB

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    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-03-28 at 14:13
      Post count: 371
      #4089

      Our technicians have sent you the latest version of software via wetransfer please kindly check.

    • whb saleemwhb saleem
      Participant
      @whb
      2023-03-29 at 17:16
      Post count: 4
      #4103

      dear sir can   change the boot logo I try as mentioned in the manual making 800X600 24bit bmp but still the stone logo appears

      best reg.

       

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-03-31 at 14:56
      Post count: 371
      #4117

      Please use the serial software tool and send the get_version instruction to get the current firmware version number of your device.

      Send: ST<{“cmd_code”:”sys_version”,”type”:”system”}>ET

    • Richard KilduffRichard Kilduff
      Participant
      @ecobeast
      2023-05-07 at 00:16
      Post count: 4
      #4203

      Hi, I have just received a new STWI101WT-01 display which is a replacement for a screen which I broke. The old screen was the same model and had been successfully running a my project with no issues. Having loaded the same project to my new screen the project is not starting. I’ve load successfully via PC and USB stick but have not been able to get the project to start on the screen. I wondered if the new screen has a different firmware version not compatible with my stone designer version?

      The screen firmware is V2.4.08.221214RC and my stone designer software is V1.1.9

      Regards

      Richard

      • Fiona LiuFiona Liu
        Keymaster
        @bancroft
        2023-05-08 at 17:26
        Post count: 371
        #4207

        Dear Richard,

        Did you adjust the K600 switch when using a U disk or USBA cable?

        I have sent you the latest version of software by we transfer, please kindly check.

        Best regards

         

    • Riccardo RoversiRiccardo Roversi
      Participant
      @riccardo
      2023-05-07 at 20:46
      Post count: 1
      #4204

      Hi I bought a Stone interface but I can’t find the GUI software, where can I find it?

      • Fiona LiuFiona Liu
        Keymaster
        @bancroft
        2023-05-08 at 17:29
        Post count: 371
        #4208

        Dear Riccardo,

        I have sent you the latest version of software by we transfer, please kindly check.

        Best regards

    • Chase bChase b
      Participant
      @chaseb
      2023-05-09 at 01:40
      Post count: 3
      #4215

      I have also purchased a screen and do not know where to download the software. Could you please guide me?

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