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  • Fiona LiuFiona Liu
    Keymaster
    @bancroft
    2023-03-28 at 14:13
    Post count: 371
    #4089

    Our technicians have sent you the latest version of software via wetransfer please kindly check.

  • whb saleemwhb saleem
    Participant
    @whb
    2023-03-29 at 17:16
    Post count: 4
    #4103

    dear sir can   change the boot logo I try as mentioned in the manual making 800X600 24bit bmp but still the stone logo appears

    best reg.

     

  • Fiona LiuFiona Liu
    Keymaster
    @bancroft
    2023-03-31 at 14:56
    Post count: 371
    #4117

    Please use the serial software tool and send the get_version instruction to get the current firmware version number of your device.

    Send: ST<{“cmd_code”:”sys_version”,”type”:”system”}>ET

  • Richard KilduffRichard Kilduff
    Participant
    @ecobeast
    2023-05-07 at 00:16
    Post count: 4
    #4203

    Hi, I have just received a new STWI101WT-01 display which is a replacement for a screen which I broke. The old screen was the same model and had been successfully running a my project with no issues. Having loaded the same project to my new screen the project is not starting. I’ve load successfully via PC and USB stick but have not been able to get the project to start on the screen. I wondered if the new screen has a different firmware version not compatible with my stone designer version?

    The screen firmware is V2.4.08.221214RC and my stone designer software is V1.1.9

    Regards

    Richard

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-05-08 at 17:26
      Post count: 371
      #4207

      Dear Richard,

      Did you adjust the K600 switch when using a U disk or USBA cable?

      I have sent you the latest version of software by we transfer, please kindly check.

      Best regards

       

  • Riccardo RoversiRiccardo Roversi
    Participant
    @riccardo
    2023-05-07 at 20:46
    Post count: 1
    #4204

    Hi I bought a Stone interface but I can’t find the GUI software, where can I find it?

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-05-08 at 17:29
      Post count: 371
      #4208

      Dear Riccardo,

      I have sent you the latest version of software by we transfer, please kindly check.

      Best regards

  • Chase bChase b
    Participant
    @chaseb
    2023-05-09 at 01:40
    Post count: 3
    #4215

    I have also purchased a screen and do not know where to download the software. Could you please guide me?

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