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    • Christoph SonnekChristoph Sonnek
      Participant
      @crowcat
      2023-03-19 at 22:48
      Post count: 3
      #3983

      I received a 10.1 Display to other day. Tried to get connection to the display via UART and USB and got no connection. There is no USB drive in the explorer available. Also the Demo Board does not doing anything because the display is not booting.

      Can i check something to figure out what is wrong?

      Display type: STWC101LT-01

      Windows 11

      Best regards

       

    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      2023-03-20 at 15:29
      Post count: 110
      #3985

      Hello, regarding your question, the sales staff will communicate with you in detail and work with you to solve the problem. Please pay attention to your email, if you have not received it within two working days please leave me a message.
      Thank you for your cooperation.

    • Christoph SonnekChristoph Sonnek
      Participant
      @crowcat
      2023-03-26 at 12:47
      Post count: 3
      #4061

      I received a new software pack with standard manuals. What am i supposed to do? The display does not work and the new designer software did not change anything. Is there anything to check if the display has a defect?

      Best regards

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-03-27 at 12:04
      Post count: 371
      #4073

      What voltage are you using to power the screen?

      The STWC101LT-01 you are using can only be powered by 5V low voltage.

    • Christoph SonnekChristoph Sonnek
      Participant
      @crowcat
      2023-03-27 at 13:01
      Post count: 3
      #4074

      <p style=”text-align: left;”>I use a 5v 2A powersupply.</p>

    • Fiona LiuFiona Liu
      Keymaster
      @bancroft
      2023-03-28 at 14:19
      Post count: 371
      #4090

      Are you supplying 5V to the screen through the 8pin cable? And the screen do not boot?

      Can you record a video of your operation and upload it later?

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