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    • Jared WagonerJared Wagoner
      Participant
      @dazshard120057
      Post count: 1

      I am trying to register to use the software that came with the screen (Stone Designer 2.0.26) and it will not let me finish the process.  I fill every field out and it says the “Password cannot be empty”.  There are no visible rules for creating passwords and I have tried everything that I could think of it get it to work.

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    • Patricia RenPatricia Ren
      Keymaster
      @patricia
      Post count: 110

      I am sorry to cause you some trouble, later will have business personnel will be the latest version of the software sent to you, please pay attention to check your mail.
      If you still do not receive it within three working days, please leave me a message, thank you for your co-operation.
      By the way, the password requirement is at least eight digits and requires a mixture of at least two types of numbers, letters, and common special symbols, so please pay attention to that when you set your password.

    • WuChaoWuChao
      Keymaster
      @wuchao
      Post count: 38

      Hi dear Jared,

      The version you used before is too old, the current version is 2.0.64

      I have sent the latest version of the software to your mailbox, please check it in time to avoid expiration. If you have any questions about UI design & Programming, please contact me directly : chao@stone-hmi.com / WSAPP +86 137 1405 5682 , you can also forward my contact to your purchase team, I can offer a good price. Look forward your reply and have a good day!

      Best Regards,

      Chao

      Stone Tech

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